Tips Of Managing A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
You should ensure that you are an approachable person. Sometimes, you and your team should be held accountable for actions and statement.
Anew manager will often make mistakes. Accept that you are not always right and admit that to your team members. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Rather, creating a sales team, you will be cloning yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. Having a team whose members have different ideas on how to solve a problem would be better. In effective management, there are many different styles. Each of these styles has a have a place and time to use them.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. Do no tell them. See what they think about the situation, account or customer. Know how your team want to go about the problems they are facing and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. In most cases, the team member will at first fail to respond to your way of management if your predecessor was only giving directions. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.