First and foremost, it is important to mention that the job duties will vary depending on the company and the industry you work in. The best way to get a feel for the job is to thoroughly read the job description. The qualification criterions are very basic and a person who has good language skills and has soft skills can apply for online customer service jobs. Almost all the companies have their own customer service department and this opens up a lot of job opportunities in this department. Home-based Customer Service Representatives have been a popular employment choice for many individuals looking to enjoy a fulfilling career from home!
The price of admission for jobseekers can be as low as $14.95 and what you’ll get is a jobs database filled only with legitimate jobs that have been hand-screened by the staff to weed out scams and business opportunity adverts. Other telecommuter job categories include sales, writer/editor, medical billing, answering service operator, administrative work, technical support, consulting, researcher, online tutoring, transcription, data entry, virtual assistant, etc.
Like our Advisors, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. In the customer service industry, representatives process orders and serve the needs of customers in hopes of providing satisfaction.
The expected growth of industries that specialize in customer service, like telephone call centers, should lead to more job openings in the coming years, as will consumers’ increasing appetite for products that require service and support. Always remember that the customer knows nothing about you personally; they can’t be angry at you personally. Sales: When working for a company that processes sales (either a product or a service) a customer service agent may also be required to secure additional sales. As an independent contractor, you have the freedom to operate your own business providing great customer service.
A Senior Customer Service Representative (Customer Service Representative III) can make between $33,655 and $50,074. For every T-shirt that you purchase, we are going to donate a portion of the profits to the Chicago Public Schools Education to Careers Program. So if you want to excel in the customer service field, there are a few things to remember.